Cancellation Policy

U.S. Cancellation Policy

Arbonne Independent Consultant Cancellation Notice

You may CANCEL your Independent Consultant Agreement, without any penalty or obligation and receive a full refund, within THREE BUSINESS DAYS from the date on which it was executed (FIVE BUSINESS DAYS for Alaska residents; FIFTEEN DAYS for Montana residents), in which case you will be immediately eligible to submit a new Independent Consultant Application & Agreement. You can also change your mind and CANCEL your Independent Consultant Agreement and receive a full refund, within THIRTY DAYS from the date on which it was executed, in which case you will be eligible to submit a new Independent Consultant Application & Agreement after a six-calendar-month period of inactivity. To CANCEL, call Arbonne Customer Service at 1.800.ARBONNE or go to the Arbonne website > Customer Service > Contact Us and send a clear statement of your decision to cancel within the time provided herein.

Preferred Client Cancellation Policy

You may CANCEL your membership in the Preferred Client Program, without any penalty or obligation and receive a full refund, within THIRTY DAYS from the date on which it was executed. To CANCEL, call Arbonne Customer Service at 1.800.ARBONNE or go to the Arbonne website > Customer Service > Contact Us and send a clear statement of your decision to cancel within the time provided herein. You may also CANCEL your Program membership, for any reason, by not paying the renewal fee at the end of the term, and your Program membership will not be renewed. If you cancel your Program membership, you may continue to purchase Arbonne products using your Arbonne ID, but you will not receive the discount or other benefits of Program membership. ​​​​​​​