DSA CODE OF ETHICS
DID YOU KNOW?
Arbonne is a member of the Direct Selling Association, which means we abide by the DSA Code of Ethics. You do too! The Code of Ethics is available at www.dsa.org/consumerprotection/code-of-ethics and if you have questions, you can contact DSA at www.dsa.org or contact us at best.arbonne.com.
DSA CODE OF ETHICS
Our Code of Ethics protects consumers and independent salespeople with standards that ensure member companies are held accountable when it comes to claims about earnings, product and other important areas.
Our member companies must provide their independent salespeople with accurate information about products and services, sales and marketing methods and compensation plans.
Our member companies and members of their independent salesforce must provide documentation for claims and representations when marketing products/services and the opportunity to become a direct seller.
Our members must honor the repurchase policy, requiring the company to purchase any unused inventory from independent salespeople within 12 months at 90 percent or more of the original cost.
Our member companies must provide adequate training to their independent salespeople on ethics, marketing practices and field interactions.
Our member companies must provide adequate training to their independent salespeople on ethics, marketing practices and field interactions.
Our members must offer reasonable entry fees and costs and encourage salespeople to purchase reasonable levels of inventory.
Our Code of Ethics requires independent salespeople affiliated with DSA member companies to adhere to the Code’s guidelines and ensure a high level of professionalism, customer service and business ethics when interacting with consumers.
Our Code of Ethics requires independent salespeople affiliated with DSA member companies to adhere to the Code’s guidelines and ensure a high level of professionalism, customer service and business ethics when interacting with consumers.
Independent salespeople must respect a consumer’s wishes to discontinue a product demonstration or a sales interaction.
Independent salespeople must market income representations and product descriptions consistent with company directives and ethics training.
Independent salespeople must provide a receipt from the member company that permits the consumer to withdraw from a purchase order within a minimum of three days from the date of the purchase transaction and receive a full refund of the purchase price.